“Trade finance is finally getting its customer-experience upgrade.” 📲 While banks have long focused on back-office automation, the front-end experience for trade finance and working capital has lagged far behind retail banking. 💡 Now that’s changing — with demand rising for mobile tools, chatbots, and generative AI to transform the corporate customer journey. 🚀 Full episode now on FF News → https://ffnews.com/fintech-tv/event/event-videos-2025/sibos-2025/finastra-the-new-operating-model-in-trade-finance/ fintech tradefinance AI customerexperience innovation banking fyp digitaltransformation
♬ original sound – FF News – FF News
@ffnews “Trade finance is finally getting its customer-experience upgrade.” 📲 While banks have long focused on back-office automation, the front-end experience for trade finance and working capital has lagged far behind retail banking. 💡 Now that’s changing — with demand rising for mobile tools, chatbots, and generative AI to transform the corporate customer journey. 🚀 Full episode now on FF News → https://ffnews.com/fintech-tv/event/event-videos-2025/sibos-2025/finastra-the-new-operating-model-in-trade-finance/ fintech tradefinance AI customerexperience innovation banking fyp digitaltransformation
