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CredResolve, an India-based AI-powered debt collections infrastructure company, has raised a pre-Series A funding round led by Merak Ventures, with participation from existing investors Unleash Capital Partners and CDM Capital.
The company plans to use the capital to expand its operations from 10 states to 15 states, scale its multilingual AI and voice capabilities, and build a self-service platform for lenders.
Founded by IIT Roorkee alumni Balaji Koustubha and Vijay Kumar, CredResolve builds technology led collections infrastructure supported by on ground operations, with the founders previously working at WheelsEye, where they identified gaps in operationally intensive industries.
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The company offers a full-stack collections platform that combines AI voice bots, digital channels, a field agent network, and legal automation, while operating the infrastructure itself to provide lenders with real-time visibility into performance and recovery outcomes across channels.
Speaking about the fundraise, Balaji Koustubha, Co-founder and CEO of CredResolve, said, “Collections in India have been fragmented, analog, and opaque for decades. Borrowers and lenders have both paid the price. This funding takes us from 10 states to 15 and lets us significantly scale our AI capabilities. We’re building the rails on which collections in India will run.”
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“India has added enormous credit capacity over the last decade, but recovery infrastructure has barely evolved. That asymmetry is a systemic risk and a large market opportunity. Merak backs early-stage companies with the potential to drive impact at scale, and collections infrastructure is foundational to the health of India’s credit ecosystem,” Manu Rikhye, Founding Partner of Merak Ventures, added.
Commenting about the funding round, Natsuki Sugai, Managing Partner, Unleash Capital, said, “When we first backed CredResolve, we were betting on a sharp founding team tackling a massive, underserved problem. They have since exceeded every milestone we set, and then some. The tailwinds in digital lending and collections infrastructure have only strengthened our conviction. With this raise, CredResolve is poised to serve a significantly wider set of lenders and unlock the next phase of growth.”
The company added that it will invest in multilingual AI and voice capabilities to expand across India’s borrower base while building a scalable self-serve system for lenders to support its next phase of growth.
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